01 Overview

ABOUT BUZZ

Buzz is a mobile app designed to simplify the process of Interact e-Transfer for Canadian users. With Buzz, users can send and request payments effortlessly in just a few clicks, saving them valuable time and energy. The app offers a seamless experience for splitting bills, and settling shared expenses with friends and family. By connecting multiple bank cards to Buzz, users can easily manage their finances and make payments without any hassle.

PROBLEM SPACE

The current way for people to send money online is through the different online banking apps using e-transfer. You will have to add a new contact and type in a new recipient’s email if you don’t already have the person as your contact. Therefore sometimes having way too many contacts when you are only making an e-transfer once. Splitting bills between friends can also be an hassle as you can receive so many email notifications when receiving an e-transfer from sender. Sometimes the delay between different e-transfer is always awkward too!

SOLUTION

An mobile app that would help users navigate around the app easily and smoothly with sending or requesting payments. The steps of sending an e-transfer should be simple, straight forward and all done within a few clicks. Notifications of payments will show in the app, users will also be able to keep track of all their transfer history.

Design Process

02 Design Process

Research

03 Research

HEURISTIC ANALYSIS

These are the user flows of the different banking apps, I focused on the sending and requesting money feature of these apps to see how many steps it would take. The result shows that it would take at least 8-11 steps to simply send an e-transfer.

MARKET ANALYSIS

Canadian markets have limited apps with same features, so I looked into the apps that I can find on the Apple app store that have similar features and.

Competitive Analysis:

Feature Analysis:

User Survey

04 User Survey

USER SURVEY & RESPONSES

For this part of the research, I was able to get survey responses from 26 people. The questions listed will help me with a better understanding of what features people would expect from a money transfer app.